HAVEN homeowner support
Answers for healthier homes
Find setup steps, product guidance, troubleshooting, and practical indoor air quality answers.
Frequently used guides
Browse all topics
Product Guides
3rd party integrations
Home Assistant integration for HAVEN IAQ3rd party integrations
How to include radon in automations3rd party integrations
If I use HAVEN, do I still need the Ecosense app?3rd party integrations
Which Ecosense devices work with HAVEN?3rd party integrations
Why not add radon to HAVEN’s Monitor?3rd party integrations
HAVEN Central Air Controller
How to Activate My AirHAVEN Central Air Controller
How to: edit Automation SchedulesHAVEN Central Air Controller
What is the HAVEN Controller and how can it help to manage my air?HAVEN Central Air Controller
HAVEN Central Air Monitor
HAVEN Central Air Monitor - LED coloursHAVEN Central Air Monitor
HAVEN Central Air Monitor - Soft ResetHAVEN Central Air Monitor
How to set up the HAVEN Room Air MonitorHAVEN Central Air Monitor
Is my home compatible with the HAVEN Central Air Monitor?HAVEN Central Air Monitor
Removing a HAVEN Central Air MonitorHAVEN Central Air Monitor
Why can't I install HAVEN myself?HAVEN Central Air Monitor
HAVEN IAQ App
Automations now come with FULL CONTROLHAVEN IAQ App
How to adjust my Relative Humidity Setpoint?HAVEN IAQ App
How to interpret my HAVEN Score?HAVEN IAQ App
How to link your Ecosense account with your HAVEN accountHAVEN IAQ App
How to reconnect devices to WiFiHAVEN IAQ App
How to use the HAVEN IAQ DashboardHAVEN IAQ App
How to view my EcoQube data in the HAVEN App?HAVEN IAQ App
Intro to Relative Humidity Setpoints for Dehumidifiers and HumidifiersHAVEN IAQ App
Transferring your HAVEN account when you move or sell your homeHAVEN IAQ App
Updating Your Filter via the HAVEN IAQ AppHAVEN IAQ App
HAVEN IAQ News
Announcements
HAVEN works with Ecosense EcoQubeAnnouncements
Service Updates & Interruptions
Jan 10 - Service interruptionService Updates & Interruptions
Mobile App Release Notes
HAVEN IAQ App - Release 4.7Mobile App Release Notes
HAVEN IAQ App - Release 4.6Mobile App Release Notes
HAVEN IAQ App - Release 4.5Mobile App Release Notes
HAVEN IAQ App - Release 4.3Mobile App Release Notes
HAVEN IAQ App Release 4.2Mobile App Release Notes
IAQ & HVAC
Filtration
What is Particulate Matter (PM)?Filtration
General HVAC Knowledge
Troubleshooting your HAVEN Central Air MonitorGeneral HVAC Knowledge
What are the different types of HVAC systems?General HVAC Knowledge
What is an air filter and why do I need one?General HVAC Knowledge
General IAQ Knowledge
How to best handle Filtration and Particle eventsGeneral IAQ Knowledge
How to best handle high humidity eventsGeneral IAQ Knowledge
How to best handle Ventilation and tVOC eventsGeneral IAQ Knowledge
Improving the Air Quality in Your HomeGeneral IAQ Knowledge
What Causes Poor Air Quality?General IAQ Knowledge
Humidity
How can high humidity affect your home?Humidity
How can low humidity affect your home?Humidity
How to best handle low humidity eventsHumidity
Maintenance
Can the wrong air filter damage my furnace or AC system?Maintenance
How to replace my HVAC filterMaintenance
Ventilation
What are Volatile Organic Compounds (VOCs)?Ventilation
General
FAQ
HAVEN Central Air Monitor: Hard ResetFAQ
How often does my filter need to be replaced?FAQ
What does the Central Air Monitor Measure?FAQ
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