We've chosen to make the HAVEN Central Air Controller available through your local HVAC service company. To some of our customers, that may seem like a strange decision. Why not make it available on a website like Amazon, or through a big box retailer like Best Buy? And why can’t I install it myself? We'll try to explain a bit of our product philosophy.

A central air system is often the most expensive investment in your home other than the home itself. Its purposes are to heat, cool, and circulate the air 24/7/365, hopefully for 10+ years. If it's not cared for properly, you can end up with an under-performing or damaged system that needs to be repaired or replaced at a high cost. A trained technician has the experience to spot problems with your existing system and perform tune ups and upgrades that will protect your investment and your comfort.

The central air system is also the central circulatory system of a home - playing an important role in keeping the occupants healthy, but only if it's properly configured and maintained. Maintenance and repair visits through your local HVAC company is a great option for solving obvious IAQ issues — like replacing a clogged filter — but airborne pollutants are often not obvious, and vary greatly depending on the time of year, indoor activities, building variables, and outdoor conditions. On top of that, we've found that most HVAC professionals are currently not equipped to solve IAQ issues, nor identify the source of the problems. Finally, after spending many years working with homeowners to resolve their IAQ issues, it's become clear to us that homeowners are also not equipped to solve most IAQ issues by themselves, even if they've tried using traditional IAQ monitors.